Privacy Policy

1. Information We May Collect

We may collect information you voluntarily provide, including:

• First and last name
• Email address
• Telephone number
• State of residence
• Preferred contact method
• General credit-related concerns
• General financial goals
• Appointment information
• Communication preferences and consent
• Information you provide through forms, email, telephone calls, text messages, or consultations

We may also collect basic technical information automatically when you use our website, such as browser type, device information, IP address, referring pages, and website activity.

2. Sensitive Information

LibertyBridge takes data minimization seriously.

Prospects should not send highly sensitive information through ordinary website chat, SMS, or unsecured communication channels, including:

• Full Social Security numbers
• Credit bureau usernames or passwords
• Full credit-report account numbers
• Payment-card information
• Copies of identification documents
• Full credit reports unless LibertyBridge provides an approved secure method for submission

If sensitive information is required later in the client process, LibertyBridge may provide a designated secure method for submitting it.

3. How We Use Information

We may use personal information to:

• Respond to inquiries
• Provide general information about LibertyBridge
• Determine whether a consultation may be appropriate
• Schedule and manage consultations
• Send appointment confirmations and reminders
• Communicate regarding requested services
• Provide customer support
• Maintain business and compliance records
• Improve our services and communications
• Protect against fraud, misuse, privacy incidents, or unauthorized activity
• Comply with applicable laws and regulatory requirements

Providing information to LibertyBridge does not guarantee acceptance for services, a particular credit outcome, deletion of information, financing approval, or a specific credit-score change.

4. SMS and Mobile Messaging

If you provide your mobile telephone number and affirmatively consent to receive text messages from LibertyBridge, we may send messages related to your inquiry, consultation, appointments, requested services, or other communications you have agreed to receive.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of text messages and HELP for assistance.

Consent to receive text messages is not a condition of purchasing services.

We will honor applicable communication preferences and opt-out requests.

5. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We May Share Information

We may share information with service providers that support our operations, such as:

• Customer relationship management providers
• Communications providers
• Scheduling and calendar providers
• Website and hosting providers
• Secure document-management providers
• Professional advisers
• Compliance, accounting, or legal service providers

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems, or business.

We do not sell personal information for monetary consideration.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to:

• Operate website functions
• Understand website usage
• Improve user experience
• Measure website performance
• Support approved marketing or analytics activities

Your browser may allow you to restrict or disable cookies.

8. Data Security

LibertyBridge uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain business records
• Resolve disputes
• Protect legal and business interests
• Meet applicable compliance and record-retention obligations

Information that is no longer required may be deleted or securely disposed of according to applicable policies and legal requirements.

10. Your Communication Choices

You may ask us to stop or modify certain communications at any time.

For SMS messages, reply:

• STOP — to unsubscribe
• HELP — for assistance

For email communications, use the unsubscribe option where provided or contact us directly.

Transactional or legally required communications may still be sent where permitted or required by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

LibertyBridge is not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies before providing information.

12. Children's Privacy

LibertyBridge's services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the Effective Date shown at the top of this page.

Material changes affecting privacy, consent, communication, or customer information should be reviewed before implementation.

14. Contact LibertyBridge

Questions or requests concerning this Privacy Policy may be directed to:

LibertyBridge Consulting LLC
4030 WAKE FOREST RD 349, RALEIGH, NC 27609-0010
Email: contact@libertybridgeconsulting.com
Phone: (984) 341-6160